This User Access and License Agreement (the “Agreement”) is a legal document
governing the use of DBINE System remote-accessible service based on our Service
Management Software (the “Service”). By accessing and using our Service, you are
agreeing to be bound by and comply with the terms and conditions of this Agreement.
The terms “DBINE”, “we”, “us” or “our” refers collectively to the licensor DBINE and
our website DBINE.com (the “Site”). The term “you” or “your” refers to you as the
user and licensee of our Service under this Agreement. You warrant and represent
that you are at least 18 years of age and if you are accepting this Agreement on
behalf of any entity, you represent and warrant that you are authorized to accept
this Agreement on such entity's behalf.
ACCEPTANCE OF TERMS
We reserve the right to change this Agreement at any time and in our sole
discretion. We will provide notice of any such changes to you via email. Your
continued use of this Service following the posting of its changes will constitute
your acceptance of such changes. The latest Agreement will be posted on the Site for
your review before using the Service.
DESCRIPTION OF SERVICE
The Service is designed to provide you with the capability to manage your service
business. The Service is based on our Service Management Software (the “Service
Management Software”) that is hosted by us or on our behalf and accessible by you
remotely through our Site.
LICENSE
Subject to the terms and conditions of this Agreement, DBINE grants to you a
limited, non-transferable, non-exclusive, revocable right and license to access and
use our Service to support your business operations for the term of this Agreement
unless sooner terminated; provided, however, that you may not resell our Service or
make it available to third parties other than as explicitly permitted herein, and
DBINE retains all right, title and interest in and to all Service Management
Software applications and any materials supplied to you by us.
RESTRICTIONS
You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or
otherwise commercially exploit or make available to any third party the Service in
any way except as permitted under this Agreement; (ii) modify or make derivative
works based upon the Service; (iii) create Internet “links” to the Service or
“frame” or “mirror” any portion of the Service on any other server or wireless or
Internet-based device; or (iv) reverse engineer or access the Service in order to
(a) build a competitive product or service, (b) build a product or service using
similar ideas, features, functions or graphics represented by or incorporated in the
Service, or (e) copy any ideas, features, functions or graphics represented by or
incorporated in the Service.
AVAILABILITY OF SERVICE
Subject to the terms and conditions of this Agreement, DBINE will use commercially
reasonable efforts to provide the Service twenty-four hours a day, seven (7) days a
week through the term of this Agreement. You agree that from time to time the
Service may be inaccessible or impossible to use for various reasons, including
periodic maintenance procedures or upgrades, service malfunctions and causes beyond
our control or which are not reasonably forseeable by us, including the interruption
or failure of telecommunications or digital transmission links, hostile network
attacks or network congestion or other failures (collectively, “Downtime”). DBINE
will use commercially reasonable efforts to minimize any disruption, inaccessibility
and/or inoperability of the Service in connection with Downtime, whether scheduled
or not. DBINE will not be responsible for any damages or costs incurred by you, if
any, in connection with Downtime.
PAYMENT
You will pay DBINE the fees specified in the plan corresponding to the Service level
for which you have subscribed. You are responsible for the payment of all taxes
associated with this Agreement or your use of the Service (other than the taxes
based on DBINE’s net income). If DBINE is required to pay any such taxes, you will,
upon receipt of our invoice, reimburse us for any taxes paid by DBINE. You are not
required to pay any taxes from which you are legally exempt. Cancellation will take
effect at the end of the then current Service period unless a sooner date is
requested.
YOUR REGISTRATION OBLIGATIONS
In consideration of your use of the DBINE Service, you represent that you are of
legal age to form a binding contract and are not a person barred from receiving
services under the laws of the Australia or other applicable jurisdiction. You also
agree to: (a) provide true, accurate, current, and complete information about
yourself as prompted by the DBINE Service’s registration form (the “Registration
Data”) and (b) maintain and promptly update the Registration Data to keep it true,
accurate, current, and complete. If you provide any information that is untrue,
inaccurate, not current, or incomplete, or DBINE has reasonable grounds to suspect
that such information is untrue, inaccurate, not current, or incomplete, DBINE has
the right to suspend or terminate your account and refuse any and all current or
future use of the Service (or any portion thereof). You are responsible for all
activity occurring under your account.
CONDUCT
You agree to comply with our acceptable use policies in connection with your use of
the Service. You understand that all information, data, text, software, graphics, or
other materials (“User Content”), whether publicly posted or privately transmitted,
are the sole responsibility of the person from whom such User Content originated.
This means that you, and not DBINE, are entirely responsible for all User Content
that you upload, post, e-mail, transmit, or otherwise make available via the
Service. You should save all of your User Content through alternate storage
solutions inasmuch as DBINE does not warrant the security or reliability of its
Services.
By posting User Content, you grant DBINE and its affiliates the worldwide,
nonexclusive, royalty free, right, for the duration of this Agreement, to copy and
display such information on the Site in the manner you have selected. You represent
and warrant that (a) you own and control all of the rights to the User Content that
you post or you otherwise have the right to post such User Content and to grant the
rights granted herein; (b) the User Content is accurate and not misleading; and (c)
online publication of the User Content you supply to those authorized by you does
not violate these Service Terms and will not violate any rights of or cause injury
to any person or entity. You hereby waive any moral rights you may have in such User
Content under the laws of any jurisdiction.
DBINE does not control the User Content posted via the Service and, as such, does
not guarantee the accuracy, integrity, or quality of such User Content. Under no
circumstances will DBINE be liable in any way for any User Content, including, but
not limited to, any errors or omissions in any content, or any loss or damage of any
kind incurred as a result of the use of any User Content posted, e-mailed,
transmitted, or otherwise made available via the Service. You agree to not use the
Service to:
Upload, post, e-mail, transmit, or otherwise make available any User Content that is
unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar,
obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically,
or otherwise objectionable, or harm minors;
Impersonate any person or entity or falsely state or otherwise misrepresent your
identity or affiliation with a person or entity;
Forge headers or otherwise manipulate identifiers in order to disguise the origin of
any User Content transmitted through the Service;
Upload, post, e-mail, transmit, or otherwise make available any User Content that
you do not have a right to make available under any law or under contractual or
other relationships;
Upload, post, e-mail, transmit, or otherwise make available any User Content that
infringes any patent, trademark, trade secret, copyright, or other property rights
of any party;
Upload, post, e-mail, transmit, or otherwise make available any unsolicited or
unauthorized advertising, promotional materials, “junk mail,” “spam,” or any other
form of solicitation;
Upload, post, e-mail, transmit, or otherwise make available any material that
contains software viruses or any other computer code, files, or programs designed to
interrupt, destroy, or limit the functionality of any computer software or hardware
or telecommunications equipment;
Disrupt the normal flow of dialogue, or otherwise act in a manner that negatively
affects other users’ ability to engage in discussions or exchanges;
Interfere with or disrupt the Service or servers or networks connected to the
Service, or disobey any requirements, procedures, policies, or regulations of
networks connected to the Service;
Intentionally or unintentionally violate any applicable local, state, national, or
international law;
“Stalk” or otherwise harass another; and/or
Collect or store personal data about other users in connection with the prohibited
conduct and activities set forth in paragraphs above.
You acknowledge that DBINE may or may not pre-screen User Content, but that DBINE
and its designees shall have the right (but not the obligation) in their sole
discretion to pre-screen, refuse, move, or remove any User Content that is available
via the Service and which violates the terms of this Agreement. You agree that you
must evaluate, and bear all risks associated with, the use of any User Content,
including any reliance on the accuracy, completeness, or usefulness of such User
Content. You acknowledge, consent, and agree that DBINE may access, preserve, and
disclose your account information and User Content if required to do so by law or in
a good faith belief that such access preservation or disclosure is reasonably
necessary to:
(a) Comply with legal process;
(b) Enforce the terms of this Agreement;
(c) Respond to claims that any User Content violates the rights of third parties;
(d) Respond to your requests for subscriber service; and/or
(e) Protect the rights, property, interests, or personal safety of DBINE, its users,
and the public.
UNAUTHORIZED USE
You will notify us immediately of any unauthorized use of any password or account or
any other known or suspected breach of security.
USAGE INFORMATION
The term “Usage Information” shall mean all information collected by us reflecting
access and usage of the Site and for our Service, including traffic information and,
subject to DBINE’s privacy policy then in effect, all information directly obtained
from an individual visitor accessing the Site. The parties agree all Usage
Information shall be our exclusive property.
INTELLECTUAL PROPERTY OWNERSHIP
The term “Intellectual Property Rights” means any and all now known or hereafter
known tangible and intangible (i) rights associated with works of authorship
throughout the universe, including, but not limited to, copyrights and moral rights,
(ii) trademark and trade name rights and similar rights, (iii) trade secret rights,
(iv) patents, designs, algorithms and other industrial property rights, (v) all
other intellectual property and industrial property rights of every kind and nature
throughout the universe and however designated, whether arising by operation of law,
contract or license, and (vi) all registrations, initial applications, renewals,
extensions, continuations, divisions or reissues hereof now or hereafter in force
(including any rights in any of the foregoing). You agree that DBINE shall retain
all right, title and ownership in and to the Service, the Site, Service Management
Software, and all Content (collectively referred to as “DBINE Content”) we make
available to you in connection with the Service, including, without limitation, all
related Intellectual Property Rights represented by or embodied in the DBINE
Content. The term “DBINE Content” shall refer to all information, data, text,
graphics or other materials we make available to you in connection with the Service.
You shall have no rights in such DBINE Content other than the limited right to use
such DBINE Content as provided herein. We will also own all right, title and
interest in any suggestions, ideas, enhancements, requests, feedback,
recommendations and other information you provide us relating to the Service.
SCRAPERS, BOTS, CRAWLERS AND SPIDERS
Use of any robot, spider, site search, retrieval application or other manual or
automatic device to retrieve, index, scrape, data mine or in any way gather or
extract content on or available through the Site or our Service or reproduce or
circumvent the navigational structure or presentation of the Site, or our Service
without DBINE’s express written consent is prohibited.
INDEMNITY
You agree to indemnify and hold DBINE and its subsidiaries, affiliates, officers,
agents, employees, partners, and licensors harmless from any claim or demand,
including but not limited to reasonable attorneys’ fees, arising out of User Content
you submit, post, transmit, or otherwise make available through the Service, your
use of the Service, your connection to the Service, any content you create, manage
or control in connection to the Service, your violation of the terms of this
Agreement, or your violation of any rights of another.
MODIFICATIONS TO SERVICE
You acknowledge that DBINE may establish general practices and limits concerning use
of the Service. You further acknowledge that DBINE reserves the right to modify
these general practices and limits from time to time. DBINE reserves the right at
any time and from time to time to modify or discontinue, temporarily or permanently,
the Service (or any part thereof) with or without notice. You agree that DBINE shall
not be liable to you or to any third party for any modification, suspension, or
discontinuance of the Service, in whole or in part.
TERM AND TERMINATION.
This Agreement shall commence upon acceptance of your Registration Data and initial
payment and shall continue thereafter until terminated. Either party may immediately
terminate this Agreement for material breach of its terms. You agree that DBINE may
terminate your access to the Service for violations of this Agreement and/or
requests by authorized law enforcement or other government agencies. Any breach of
your payment obligations or unauthorized use of the Service will be deemed a
material breach of this Agreement.
LINKS
The Service may provide, or third parties may provide, links to other World Wide Web
sites or resources. Because DBINE has no control over such sites and resources, you
acknowledge and agree that DBINE is not responsible for the availability of such
external sites or resources, and does not endorse and is not responsible or liable
for any third party content, advertising, products, or other materials on or
available from such sites or resources. You further acknowledge and agree that DBINE
shall not be responsible or liable, directly or indirectly, for any damage or loss
caused or alleged to be caused by or in connection with use of or reliance of any
such third party content, goods, or services available on or through any such site
or resource.
DISCLAIMER OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE
RISK. THE DBINE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. IN THE
EVENT OF SYSTEM OR COMPONENT FAILURE, IT IS POSSIBLE THAT, YOU MAY NOT BE ABLE TO
ENTER NEW TRANSACTIONS, EXECUTE EXISTING TRANSACTIONS, OR MODIFY OR CANCEL
TRANSACTIONS THAT WERE PREVIOUSLY ENTERED. SYSTEM OR COMPONENT FAILURE MAY ALSO
RESULT IN LOST DATA, LOSS OF ORDERS OR PRIORITY. DBINE AND ITS AFFILIATES, OFFICERS,
EMPLOYEES, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER
EXPRESS, STATUTORY, OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, AVAILABILITY,
NON-INTERFERENCE WITH YOUR ENJOYMENT OF THE SITE OR SERVICE AND NON-INFRINGEMENT.
DBINE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND LICENSORS MAKE NO WARRANTY THAT:
(A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED,
TIMELY, COMPLETELY SECURE, WITHOUT DELAY, FREE FROM SERVICE DEGRADATION OR
ERROR-FREE; AND/OR (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE
WILL BE ACCURATE OR RELIABLE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN,
OBTAINED BY YOU FROM DBINE OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY
NOT EXPRESSLY STATED IN THIS AGREEMENT.
LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT DBINE AND ITS AFFILIATES, OFFICERS,
EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE TO YOU (WHETHER IN
CONTRACT OR BASED ON WARRANTY, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHERWISE) FOR
ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING,
BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER
INTANGIBLE LOSSES (EVEN IF DBINE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES), RESULTING FROM THE USE OR THE INABILITY TO USE OUR SITE OR SERVICE. IN ANY
EVENT, OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THIS AGREEMENT OR
THE SERVICE SHALL BE LIMITED TO YOUR DIRECT DAMAGES NOT TO EXCEED THE FEES ACTUALLY
PAID TO US DURING THE MOST RECENT SIX MONTH PERIOD IMMEDIATELY PRECEDING THE
EARLIEST EVENT GIVING RISE TO OUR LIABILITY UNDER THIS AGREEMENT.
DISPUTES
Except for the right of a party to apply to a court for a temporary restraining
order, preliminary injunction or other equitable relief, any controversy or claim
arising out of or relating to this Agreement that cannot be resolved through
negotiation will be resolved by binding arbitration before a single arbitrator in
accordance with the Commercial Arbitration Rules of the American Arbitration
Association. If the parties cannot agree on a single arbitrator, the arbitrator will
be selected by the American Arbitration Association. All arbitration proceedings
will occur in English and will be held in Seattle, Washington, USA. The parties
agree that any dispute resolution proceeding will be conducted on an individual
basis and not as a class or representation action. Neither you nor DBINE shall be a
member of a class, consolidated or representative action or proceeding. The award of
the arbitrator shall be binding and may be entered as a judgment in any court of
competent jurisdiction. The cost of the arbitration shall be borne equally by the
parties. Neither party nor the arbitrator may disclose the existence or results of
any arbitration hereunder. The authority of the arbitrator to award damages in any
event is and shall be limited by this Agreement.
GENERAL INFORMATION
12.1 Entire Agreement. This Agreement, the Site Terms, and any applicable
Registration Form constitute the entire agreement between you and DBINE and govern
your use of the Service, superseding any prior agreements between you and DBINE with
respect to the Service.
12.2 Choice of Law and Forum.This Agreement and the relationship between you and
DBINE shall be governed by the laws of the State of New South Wales without regard
to its conflict of law provisions. You agree to submit to the personal and exclusive
jurisdiction of the courts located within the city of Parramatta, New South Wales.
12.3 Waiver and Severability of Terms:The failure of DBINE to exercise or enforce
any right or provision of this Agreement shall not constitute a waiver of such right
or provision. If any provision of this Agreement is found by a court of competent
jurisdiction to be invalid, the parties nevertheless agree that the court should
endeavor to give effect to the parties’ intentions as reflected in the provision,
and the other provisions of this Agreement remain in full force and effect.
12.4 Force Majeure.No party shall be liable to any other party for any failure or
delay caused by force majeure and similar events beyond any party’s reasonable
control, including, without limitation, acts of nature, terrorist acts, sabotage, or
accidents.
12.5 Independent Contractors. DBINE and you are independent contractors. None of the
provisions of this Agreement or the provision of the Service hereunder shall be
deemed to constitute a partnership, joint venture, franchisor-franchisee,
employer-employee, or any other such relationship between the parties hereto, and
neither party shall have any authority to bind the other in any manner except as
expressly provided in this Agreement. Neither party shall have or hold itself out as
having any right, authority or agency to act on behalf of the other party in any
capacity or in any manner, except as may be specifically authorized in this
Agreement. You assume full responsibility for the acts of your personnel and shall
be solely responsible for their supervision, direction and control, compensation,
benefits and taxes.
12.6 Assignment. This Agreement may not be assigned by you without our prior written
approval. Any purported assignment in violation of this section shall be void. Any
permitted assignment shall inure to the benefit of and be binding on the assigning
party’s successor and assigns.
12.7 No Third Party Beneficiaries. The Agreement does not create any unintended
third party beneficiary rights.
12.8 Notice. Any notices required or permitted hereunder shall be given to the
appropriate party at such address as the party shall specify in writing. For DBINE
the address will be specified on the Site. For you the address will be specified in
your registration application. Either party may change its address by notifying the
other party in writing. Such notice shall be deemed given: upon personal delivery;
if sent by telephone facsimile, upon confirmation of receipt; or if sent by
certified or registered mail, postage prepaid, five (5) days after the date of
mailing.
12.9 Consent to Receive Emails. As long as you maintain an account, you may not "opt
out" of receiving account-related emails from DBINE. You also agree, unless you opt
out, to receive marketing emails related to the Services.